Privacy Policy
Effective Date: June 16, 2026
Business: The Miracle Coach
Operated by: Erin Marks
Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. The Miracle Coach operates in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information:
- Contact information — your name and email address when you sign up for our newsletter or submit a contact form.
- Booking information — your name, email, and any details you provide when booking a session through our scheduling tool.
- Usage data — anonymised information about how visitors use this website, collected through Fathom Analytics (see Section 4).
2. How We Use Your Information
We use your information to:
- Send newsletters, offers, and updates you have subscribed to
- Confirm and manage session bookings
- Respond to enquiries
- Improve this website based on anonymised usage patterns
We will never sell your personal information to third parties.
3. Email Newsletter
When you subscribe to our newsletter, your email address is stored and used to send you communications from The Miracle Coach. You may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. We do not share your email address with third parties for marketing purposes.
4. Analytics — Fathom Analytics
This website uses Fathom Analytics, a privacy-first analytics platform. Fathom does not use cookies, does not track you across websites, and does not collect any personally identifiable information. It is fully compliant with GDPR, CCPA, and PIPEDA. No opt-out is required.
5. Booking Tool
Session bookings are handled through a third-party scheduling tool. When you book a session, your name and email are processed by that service in accordance with their own privacy policy. We only use this information to manage your appointment.
6. Cookies
This website does not use tracking or advertising cookies. Fathom Analytics operates without cookies. Any cookies set by third-party tools (such as the booking scheduler) are limited to the functionality of those tools.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time.
8. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent and request deletion of your data
- File a complaint with the Office of the Privacy Commissioner of Canada
9. Contact
For any privacy-related questions or to exercise your rights, please reach out through the contact page on this website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.